After we receive your order for your canvas Wrap we will send you a link to upload your images.  If you are wanting to receive a gallery wrap (image on the sides) please crop your image 3" to each side, for example: Crop a 16x20 as a 19x23 to allow for the sides.  Notice what the  1.5" inches on edges are, as this is what will wrap on the sides.

Since we are creating custom canvases for your we will only grant returns if there is something defective with the product.  Items are refunded at the purchased price of the item.  We certainly want you satisfied with your canvas so if there are special instruction for printing, please include them when you upload your files.